SERVICES

Whether it is management of a single asset or a portfolio of hotels, Lighthouse Lodging Group provides each client with a broad spectrum of services.

The services provided are designed to maximize revenues and to streamline operations through cost effective measures to increase the hotel’s bottom line while continuing to take care of our guests. Simply said, more net revenue and returns on investment.

We tailor our services to what the client needs.

Operations

• Development of strategic plan and capital plan staffing guidance
• Utilization of balanced scorecard to measure results
• Implementation of customer service initiatives to monitor brand standards

Sales & Marketing

• Revenue management
• Development of sales strategies
• Marketing plan development and implementation
• Cross selling strategies
• Ongoing sales and marketing training
• Recruiting, interviewing, and hiring of qualified sales leaders
• Creation of flexible incentive plan which focused sales efforts to the hotels greatest needs

Food & Beverage

• Marketing and promotions
• Cost-control procedures
• Purchasing
• Service training
• Liquor licensing administration
• Proactive sales approach to banquets & catering
• Innovative approach to presentation

Accounting

• Centralized accounting services
• State of the art financial accounting  and payroll software
• Monthly financial reporting package
• Annual budgeting
• Property financial audits
• Enrollment in centralized purchasing programs
• Property tax review and appeal process

Information Technology

• Provide guidance with respect to the telecommunications for all standard telephone service, high speed internet, call accounting, voicemail and PBX switches at each property
• Assess the individual IT needs at the property level
• Time and Attendance – coordinate implementation, training and maintenance of the time clocks
• Credit card processing through our national account vendors

Consulting

• Analyze and prepare financial support for hotel acquisitions and  development opportunities
• Review and coordinate hotel renovations
• Assist in negotiation of franchise contracts and development of Product Improvement Plans (PIP’s)
• Assist in identification of equity and debt partners for hotel projects

New Alliances – Assess. Acquire. Ascend

Lighthouse Lodging Group has forged a new partnership with Apollo Hospitality Group.  This alliance combines the expertise of a turnkey renovation company that has industry experts in design, purchasing, construction and PIP consulting with our expertise as a full service management company offering a wide variety of services looking to maximize the value of a hotel asset through acquisitions, repositioning, and distressed asset management.

This strategic alliance was formed in response to lenders and investors who are seeking opportunities to acquire control of distressed hotel assets.  Click here to view our last emailer, or learn more about our seamless support for your next acquisition.